Cost for packaging and delivery and delivery times vary per country and weight of the parcel and are indicated on the website.
There are two delivery modes: standard and fast. Fast delivery always incurs a surcharge.
Cost for standard delivery within the European Union is included in the price of the book. For countries outside the EU a surcharge depending on country and weight of the parcel will be added to the invoice.
Delivery times are approximate. They are given in working days and are triggered by the day of receipt of the order.
Whenever possible, give a business address for delivery to avoid delivery problems at private homes.
When indicating a business address for delivery, the name of the business must always be provided. Not doing so will incur a surcharge of the delivery service, which will be charged to the client.
A change of address communicated to the parcel delivery service, for example because an incorrect address has been provided when ordering or because of delivery problems at a private home, may incur a cost (€ 7-15), which will be charged to the client.
Any custom charges are not included in the invoice and should be paid by the client.